AXA Roadside Service

Helping hand in case of road emergency
24 Hours Extra peace of mind Anywhere, Anytime : Call AXA Hotline 0 2118 8111

✔ Immediate assistance by AXA authorised technicians in case of breakdown
✔ Towing to the nearest garage
✔ Replacement car rental, transportation or accommodation if the vehicle repair takes more than 24 hours
✔ Emergency fuel delivery

24-Hour AXA Roadside Service*	Type 1	Type 2 / 2+ Type 3 / 3+
1. Towing to the nearest repairer authorized by AXA if the vehicle cannot be fixed at the breakdown location	Free first 100 Km.	Free first 50 Km.
2. Emergency fuel delivery when the vehicle completely runs out of fuel (The fuel delivered will enable the vehicle to reach the nearest petrol station)	Up to 20 Litres per year	Up to 10 Litres per year
3. Emergency repair at the breakdown location (limited to 1,500 Baht per incident, unlimited incidents per year)*
4. Automotive locksmith service for lock out and/or lost of key (limited to 1,500 Baht per incident, max twice a year)
5. An option of replacement car rental, transportation or accommodation if the vehicle repair takes more than 24 hours and the breakdown location is more than 100 km away from the insured permanent residence** (limited to 4,000 Baht per incident, max twice a year)
5.1 One-way domestic plane ticket (2 seats) or
5.2 One-way domestic train ticket or public transportation (2 seats) or
5.3 Replacement car rental (limited to 2,000 Baht per day, max 2 days) or
5.4 Accommodation (limited to 2,000 Baht per night, max 2 nights)

*Remark:

1. AXA Roadside Service is provided for breakdown incidents which are not caused by accidents.

2. The Roadside Service is provided only for 4-wheel vehicles (sedan, pickup and van).

3. “Vehicle” stated in this document shall mean any vehicle that is insured with the company.

4. All costs of spare parts replacement and costs that exceeding the amount stated in the above table is the responsibility of the Insured Person.

5. The Company recognizes the customer's address as indicated in the insurance policy as the customer's permanent address unless the customer notifies prior to the emergency incident.

6. Customer can use Roadside Service provided in Thailand only.

7. **For point 5, base on repair assessment by AXA Roadside Service.

8. Conditions of Roadside Service are complied with AXA’s terms and conditions.

9. The company reserves the right to change information without prior notice.

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For more information about our insurance products and services, please contact us

Helping hand in case of road emergency
24 Hours Extra peace of mind Anywhere, Anytime : Call AXA Hotline 0 2118 8111

24-Hour AXA Roadside Service*	Type 1	Type 2 / 2+ Type 3 / 3+
1. Towing to the nearest repairer authorized by AXA if the vehicle cannot be fixed at the breakdown location	Free first 100 Km.	Free first 50 Km.
2. Emergency fuel delivery when the vehicle completely runs out of fuel (The fuel delivered will enable the vehicle to reach the nearest petrol station)	Up to 20 Litres per year	Up to 10 Litres per year
3. Emergency repair at the breakdown location (limited to 1,500 Baht per incident, unlimited incidents per year)*
4. Automotive locksmith service for lock out and/or lost of key (limited to 1,500 Baht per incident, max twice a year)
5. An option of replacement car rental, transportation or accommodation if the vehicle repair takes more than 24 hours and the breakdown location is more than 100 km away from the insured permanent residence (limited to 4,000 Baht per incident, max twice a year)
5.1 One-way domestic plane ticket (2 seats) or
5.2 One-way domestic train ticket or public transportation (2 seats) or
5.3 Replacement car rental (limited to 2,000 Baht per day, max 2 days) or
5.4 Accommodation (limited to 2,000 Baht per night, max 2 nights)